Esperanza Quintero's desperate call for help to 911 resulted in her friends death after she was hug up on by the dispatcher. 17 year old Jaydon Chavez - Silver was the victim of a drive by shooting. Esperanza arrived at the scene and called 911, words were spoken and ultimately Esperanza said "he's barely breathing how many times do I have to F*&^#!# tell you". The dispatcher (Sanchez) responded by saying "OK you know what ma'am? you could deal with yourself. I'm not to deal with this. o.k". Esperanza responds; "No he dying..." and then Sanchez hangs up on her. Sanchez has resigned and Esperanza wonders what would have happened if she would have gotton more help from him.
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